Warranty

hpi1.jpg

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

LUXX LIGHTING

Luxx Lighting warranties the components of our fixtures to be free of defects, if used under normal operating conditions within a period of 3 years from the purchase date.

Luxx Lighting HPS and CMH bulbs have a warranty period of 1 year from the original date of purchase. If the product shows defects within this period and is not due to user error or improper use, Luxx Lighting will replace the fixture or bulb.

The warranty shall apply to the date of purchase. All returns and claims must be furnished with the original receipt from shop or website purchased and original packaging.

ROSIN INDUSTRIES

Returns are accepted within 30 days of the date of purchase. To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it. We cannot accept returns on items once they have been used. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase.

Heat Presses:
  • 1 year warranty on the housing and electronic components
  • 45 day warranty on the heat plates
  • NOTE: Any aftermarket modifications or changes to parts will void warranty
Dry Sift Tumblers:
  • 1 year warranty on the housing and electronic components
If your unit is in need of repair and is under warranty, please contact tech services at 1.800.617.1478 ext. 104 to speak to one of our knowledgeable technicians. They will identify the proper warranty procedure for your specific product to ensure your unit is repaired as quickly as possible.
 
POWER SI / ATHENA PRODUCTS 
 

 


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.